Ice Maker Not Making Ice?

Likely Causes

Water isn't reaching it

A clogged filter, a scaled-up inlet valve screen or a closed supply valve stops ice production. Hard Las Vegas water makes this especially common.

The fill tube froze

If the small tube that feeds the ice maker freezes shut, no water gets in, even though everything else works.

The freezer is too warm

Most ice makers need the freezer near 0°F to cycle. A warm freezer slows ice production or stops it.

The ice maker or dispenser failed

The ice maker's motor, thermostat or control can fail. On in-door models, ice buildup in the ice compartment is a frequent cause.

Safe Checks Before You Call

These are quick, safe checks. They aren't repairs, and we don't recommend opening up the appliance yourself.

• Make sure the ice maker is switched on and the shut-off arm isn't stuck up.
• Check the freezer temperature setting.
• If the water filter is more than about six months old, replacing it is a reasonable first step.
• Check whether the water dispenser works. If it's weak too, the supply is the likely problem.

When to call

Call if there's still no ice a day after the checks above, if there's water leaking under the freezer, if ice keeps building up in the ice compartment, or if the dispenser runs but nothing comes out.

How we fix it

The $59 diagnostic finds the actual cause. You get one flat price, approved by you before anything starts, and the $59 comes off the repair when you go ahead. Workmanship guarantee: if something we touch fails, we come back and make it right. If we're late for your confirmed arrival window, the diagnostic is free.